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Hot Tub Learning Resource Center For Owners

Hot Tub Learning Resource Center For Owners

Welcome to the Hot Tub Learning Resource Center for Owners! This one-stop shop is designed to provide you with all the information and resources you need to be a hot tub expert. Here you'll find comprehensive spec sheets, step-by-step guides, community questions, relevant blog posts, and expert articles. Whether you're a seasoned hot tub owner or a newbie, this resource center has everything you need to maximize the enjoyment and lifespan of your hot tub. Take a look around, and get ready to immerse yourself in a world of hot tub knowledge and relaxation.

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Spa Maintenance

General Hot Tub Owner Resources

Our goal is to provide you with all of the knowledge and information you need to make the best choice for your needs. Whether you're a first-time hot tub buyer or looking to upgrade your current spa, this collection of resources has everything you need to know about hot tubs, from the different types and sizes available, to the various features and options. With the help of the learning center, you'll be able to find the perfect hot tub for you and your family to enjoy for years to come.

Community Questions

Our Community Questions section is a hub of valuable information, featuring questions submitted by fellow hot tub owners just like you, and expert answers to guide you on your journey. Whether you're searching for specific information or just browsing, this section offers real-life experiences and insights that will make your hot tub owner’s journey more informed and enjoyable. Take advantage of this resourceful community or add to it by submitting your own questions.


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Quick Maintenance Guide

Whether you're new to owning a hot tub or you wish to boost your cleaning routine, our Quick Maintenance Guide is your go-to resource for ensuring your hot tub runs smoothly. From daily chemical recommendations to yearly part replacements, our guide breaks down the necessary steps to keep your hot tub in top condition.

View the full Maintenance Guide and Video

Maintenance After Each Use

Make sure the spa cover is clean and properly secured. Adjust the water temperature as needed, and take a moment to check the spa and cover for any damage. There isn’t much to do day to day. This is the opportunity for your tub to be a source of relaxation before the grind of life catches back up.

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Weekly Maintenance

Test the alkalinity level and pH, aiming for an alkalinity level of 80-120 ppm and a pH level of 7.2-7.4 ppm. Then, check the sanitizer levels and clean any accumulating debris from the waterline. Shock and sanitize the water if needed and rinse the filters. Finish off by cleaning the cover and checking for rips or tears.

If you are adjusting ph or alkalinity more than once a week, please contact us for personalized advice.

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Monthly Maintenance

Monthly cleaning should focus on your hot tub filters. Deep-clean them with a chemical rinse. If they still look grungy after cleaning, it’s time to replace them. Dirty filters compromise the tub’s overall cleanliness and can quickly become a maintenance nightmare. Consider purchasing a filter to have on hand. You can replace the filter as soon as you need to and will be able to purchase the next one at your leisure.

Need more information? Check out this blog and video for a step-by-step guide to cleaning your filter.

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Quarterly Maintenance

Get in the habit of draining and cleaning the entire hot tub every three to six months. Wipe down the empty tub and cover it with a 10% bleach-to-water solution. This is also the perfect time to make sure all mechanical components are in good repair.

If you are using a MicroClean® filter, this would be a good time to replace it. If not, depending on the type of tub and filter, how often you need to change it can vary widely. When in doubt, it’s always a good idea to consult your manual, or contact the neighborhood hot tub expert for help and advice.

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Annual Maintenance

You may miss a task here and there throughout the year, as vacations and fluctuating work schedules make it difficult to stick to a stringent schedule. Performing extra-thorough yearly hot tub maintenance will help make up for anything you missed.

Make sure you perform the following tasks at least once per year:

  • Flush the water lines
  • Schedule a professional tune-up
  • Inspect all hardware and wiring
  • Replace the bulb if your tub uses a UV system

It’s also a good idea to reevaluate your maintenance schedule each year. As time passes, you’ll get a better understanding of what it takes to keep your hot tub clean and the water sanitized.

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Maintenance at 2-4 Years

Yes, proper hot tub maintenance requires a fair amount of thinking ahead! All Sundance® Spas come with a CLEARRAY® PRO3TECT™ Ozone System that must be replaced once every two to four years, so mark it in your calendar and be ready to speak with your dealer when the time comes around.

Sundance® Spas Owner Resources

Discover all the resources you need as a Sundance® Spa owner in one convenient location. This section provides easy access to model-specific owner's manuals, as well as other helpful guides and documents. Simply select your series and you’ll find everything you need!

Splash™ Series
680™ Series
780™ Series
880™ Series
980™ Series
Splash™ Series
680™ Series
780™ Series
880™ Series
980™ Series

Frequently Asked Questions

The Sundance® MicroClean® Ultra Filtration System, available on 980, 880 and 780 Series spas, produces a level of water purity never before found in any spa. And it’s easy to maintain! Incorporating the new micro-filtering disposable filter, our system creates water that is cleaner and clearer than ever before.

The Sundance MicroClean® Ultra filter on 880 Series spas removes large particles, ultra-fine particles and oils from the water. So more filters are not able to give you the maximum water filtration found only on Sundance® spas.

Many manufacturers talk about the horsepower of their pumps. Horsepower can be measured using a “service factor” or a “true rating” system. The first describes the initial thrust as the pump first engages, but immediately the pump output falls to a lower, continuous horsepower level. When a spa manufacturer claims they have a 6-hp pump, they are describing the “initial thrust,” not the horsepower the pump delivers as it runs.

Efficient plumbing, better jets and flow control are more important than horsepower. A lower horsepower pump in a more efficient spa will produce just as much jet power as a higher horsepower pump. And remember, you are looking for a comfortable but strong massage, and not looking for acceleration up a mountain road or a punishing hot water experience!

The heater is the most vulnerable component of any spa. The Sundance Heater employs a titanium coil that directly heats the water, increasing efficiency and reducing costs. Titanium prohibits heater corrosion and nearly eliminates failure. The Sentry Smart™ Heater carries a 5-year unconditional warranty.

Most Sundance spas must be connected to 240V electrical service, but some offer the option of operating on either 120V or 240V. While connecting to 120V can be less involved, most customers prefer the benefits of the 240V spa, which include quicker heating time and better temperature maintenance during cold weather use. This is because the heater output is four times as great in a 240V spa versus a 120V spa. If you choose to connect your spa to 120V service, you must be certain that it is a dedicated circuit, not shared by any other appliance, and has amperage rating appropriate for the spa you select.

A spa can be installed indoors or outdoors, although over 90%, including those in cold weather climates, are installed outdoors. The two main considerations for installing a spa indoors are: will it fit through the door, and is the structural strength of the flooring adequate. A typical 3-person spa weighs approximately 2,500 lbs/1,150 kg when filled.

Here are a few simple rules to keep in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Avoid spa dealers who add prorated and deductible provisions. Make sure you read the manufacturer’s warranty before buying, and compare coverage with other spas you are considering.

You need to have a proper foundation and meet any electrical requirements. Your Sundance® authorized dealer will walk you through the process and connect you with an expert to install your spa. See what to expect in the video below.

Here are a few things you can do to ensure installation and setup goes smoothly:

  • Check your HOA, city, and county rules and obtain any permits necessary.
  • Decide on a foundation that supports your spa, ensures proper drainage, and looks good.
  • Choose the perfect location, and remember to leave room for maintenance and entertaining.

Quality spas are available in a wide range of prices. Just like cars, spa prices reflect features, materials and workmanship. Of course, we hope that as you are shopping you will consider a Sundance spa. No matter which brand of spa you finally choose, we want you to be an informed consumer and find the right spa for your needs.

You may consider “wet testing” a spa before purchasing. This means getting into a spa with water in it. Many reputable spa dealers maintain filled demonstration models just for this purpose. Here is what you should look for: Verify that the seats provide comfortable support. You do not want to have to scoot down in the spa like you do in a bathtub. When sitting in any seat, the water should reach shoulder level. If it does not, you will not get full hydrotherapeutic value. Stay in the spa with the jets on for at least 15 minutes. At the end of that time you will know whether the seating and jet arrangements are comfortable.

You’ll probably spend more on your daily cup of coffee. Spa costs can differ based on climate, model, and usage, but typical monthly electrical costs are in the $10 to $20 range. Plus, when you buy a spa that uses quality materials and the latest technology, you’ll save on maintenance, energy costs, and the expense of replacing costly salt water hot tub systems in the long run.

The prices shown on this website reflect MSRP, but your local dealer offers different pricing, packages, and promotions based on bulk buys and often pass the savings on to you. Visit your Sundance® dealer for the most current deals.

Industry research shows that more than 76% of owners use their hot tub at least two times per week. Another survey found 98% of Jacuzzi® Brand hot tub owners would recommend purchasing one to their friends and family. Current owners will certainly tell you it’s worth it!

“This was a great buy, my whole family is enjoying it. Soon it will be filled with many friends and neighbors.”

–Dale, Hudsonville, MI

Need Help With Maintenance?

At Great Bay Spa & Sauna, we want to ensure all of your hot tub needs are met. If you've reviewed all of our information and are still in need of assistance, please don't hesitate to reach out to us. Our friendly support team is available to take your call or you can visit us in-store to speak with a specialist in person. We understand that sometimes information can be confusing, and speaking directly with someone can provide the clarity you need. Let us help you keep your hot tub in top condition and enhance your relaxation experience. Contact us today!

Recommended Hot Tub Water Care

Maximize your hot tub experience with our recommended water care products. From basic maintenance chemicals to specialized options, we have everything you need to keep your hot tub water clear, healthy and inviting. Conveniently shop online and have your items delivered right to your door, or stop by our showroom to see the full selection!