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Great Changes Coming at Great Bay Spa & Sauna

Over the last few months, we have been quietly and tirelessly working on some big changes that we believe will help you enjoy your experience with Great Bay Spa & Sauna even more. And now the time has finally come to share with you, the culmination of all our efforts. So without further ado, let’s dive in.

New Owner Jamie Burson

The first big change we want to announce is that Great Bay is under new ownership!  While you may have known that the new owner, Jamie Burson, purchased the company in early 2021, we wanted to share a bit about him and really highlight who he is as a person. It’s his excitement and vision for the future of Great Bay Spa & Sauna that are making all these changes we are about to announce possible.

In 2003, Jamie started at Great Bay as a warehouse worker/delivery driver thinking it was a short-term job to pay the bills. His sunny disposition and dedication to hard work fit in well with the culture of the company, and he was able to claw his way through the ranks, eventually becoming manager. While he enjoyed his job and had some success, he still only saw it as a stepping stone to something better. That was until he took a chance on moving to the sales floor. After spending so much time in the warehouse, speaking directly with and helping customers was a refreshing change. It was through those conversations that Jamie found his passion and calling. The people. Sharing fun and excitement with others is one of the greater feelings in life, and he gets to do it every day. That is why he is the perfect person to carry on the tradition and legacy of this company. Because he lives it.

New Location in Portsmouth, NH 03801

The next big announcement — We Moved! Our new address is 1850 Woodbury Avenue in Portsmouth, New Hampshire 03801. While we loved being in our location at 275 Constitution Avenue, we couldn’t pass up the opportunity to move to Woodbury Avenue. Not only are we excited to be in the new location, but it gives us the opportunity to expand and create a unique showroom experience. We are now showcasing more products than ever before, accompanied by a sleek and modern design to maximize the space. To celebrate, we will be having a Grand Opening event with tons of special offers and pricing.

New E-Commerce Website

Last but not least, we are unveiling our new, full e-commerce website! Now you can shop our selection of Hot Tubs, Swim Spas, Water Care Products, and much more — All from the comfort of your own home! Currently, sales are limited to the upper new England area (parts of NH, MA, and ME), but we are working on shipping some water care products and spa accessories nationwide! Here are some features of the new website we’re most excited about:          

Hot Tub Builder

We added a hot tub builder that allows you to choose the things that are most important to you, such as size, shape, and seating capacity, and will deliver compatible hot tub results in real-time! From there, you just choose your color, add some accessories, and you’re ready to try our improved checkout.

Enhanced Product Compare Tool

If you find yourself trying to decide between hot tubs, you can compare them with just a click! Add as many hot tubs as you would like and then click compare. You’ll see a pleasantly designed pop-up full of easy-to-read information to make the comparison a breeze. No more waiting for the website to load or switching between tabs. Just the information you want, when you want it.

Better Design and Speed Improvements

We know you’re busy. We are too. That’s why speed and design improvements were focal points of the new site. With improved page structure, less clutter, and easy-to-navigate menus, you’ll be able to navigate the site at blazing speeds!

Thank You

None of these changes would be possible without your continued and loyal support. It is your love for and belief in us that inspires us to dream big when it comes to bringing you the best possible experience. That is why every idea we conceive and every decision we make will always be with you in mind. Thank you so much!

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